Shipping Policy

Shipping policy

How Your Package Will Get to You

When you place an order, we'll do all we can to ensure that it gets to you quickly and easily.


Confirmation of Order and Fulfillment:

A confirmation of your purchase will be sent to you as soon as it is processed. Please look for this message in both your inbox and your spam folder. Within 1–3 business days, our devoted staff will get your item processed and sent out from our warehouse; during busy seasons, please allow up to 5 business days for shipment.

Accuracy of addresses:

Please contact us promptly with the subject 'URGENT' if you spot a mistake in the shipping address you gave. Before sending your order out, we will make every effort to fix the problem. Delivery failures attributable to an "insufficient address" will not be compensated for, however.

Order Status Update:

Our email of shipment confirmation will provide you with a tracking number so that you can follow the progress of your transaction. Please be aware that tracking updates may not be available for your item for up to four days.

Scheduled Shipment Dates:

Our dedication to speedy order processing includes helping clients from all around the world. Current average delivery times to various locations are shown below.

 Countries  Shipping Method Shipping Time (Est)
United States Standard 8-14 Working Days
United Kingdom Standard 8-10 Working Days
Australia Standard 8-14 Working Days
Viet Nam Standard 8-16 Working Days
Rest Of The World Standard 8-16 Working Days

 

From what location will you be receiving your shipment?
We're a small business, but we work with logistics partners all around the world to provide shipping to a wide variety of countries at very reasonable prices. In addition to helping us provide excellent service to our customers, this also helps us keep our prices as low as possible.

Addressing order losses and thefts
Unfortunately, the toddvisioncentre store is not responsible for any claims of loss or theft after the courier has confirmed delivery of an order. Therefore, we are unable to provide refunds or replacements for such purchases.

Want some help with even more questions?
Here at the toddvisioncentre store, we are prepared to assist you at any time. If you have any more inquiries, please email us at support@toddvisioncentre.com, and we will respond as soon as possible.